Element ClientConnect Web Portal

Element ClientConnect portal:
Web-based access for your clients

Element ClientConnect is a powerful web-based communications portal included with your Element LIMS solution that gives your clients quick and easy access to sample data, test results and documents–improving customer satisfaction and reducing your costs.

With your clients able to access information directly, they get quicker updates and your Project Managers spend less time answering the phone and more time managing laboratory operations.

ClientConnect client portal

With Element ClientConnect your clients will be able to:

  • Display project list, lab work orders, and analysis
  • Select sample and results detail
  • Download final reports, EDDs, and related documents
  • Export configurable data reports (including CSV)
  • View Methodology Directory and list analysis, analyte, CAS number, description,
    general method, specific method, or test package
  • Enter samples and create chain of custody records through integration with the
    Promium EnviroChain EA application

Request a live demonstration of ClientConnect functionality

Need us to host Element ClientConnect for you?

Reduce your IT and infrastructure costs by using Promium hosting services for Element ClientConnect. Don’t buy additional web servers and further burden your IT staff or outside developers, let us manage the infrastructure so you have more time to manage the lab. Your clients get quick and easy Internet access to their information and you save resources.

Here is all you need to do:

  • Provide us with secure Internet-based access to your Element database
  • Provide company graphics and decide what information you want to share with your clients
  • Establish a link on your website

Here is what we do:

  • Our Customer Support team will work with you to configure ClientConnect to meet your requirements
  • We setup and manage the day-to-day infrastructure for ClientConnect
  • Provide periodic audits of user activity and perform intrusion detection to keep the site safe
  • Manage the automatic transfer of .pdf files and EDDs
  • Support periodic changes to the site configuration to meet your changing needs

Where does the work order data reside? The data remains secure on your servers. ClientConnect accesses your server and then presents the data in a status or detail report. Copies of downloadable files are stored by Promium for convenient access and then periodically updated to make sure your clients get the latest information.

Related
Products

EnviroChain EA

Web-based sample submission and CoC application reduces cost, eliminates paper, and increases productivity.